Customers of BT’s broadband service in parts of Northern Ireland, Northern England and areas of Scotland were effected by a fault over the weekend, that caused the complete loss of broadband for many people.
BT says it has now fixed the issue, and restored access to the thousands of customers that were effected.
It appears that telephone services were still usable throughout the broadband outage.
BT has commented, saying that any customers that have not been able to get broadband over the weekend should switch off their broadband modems for 10 minutes, and then turn them on again. Once the devices have rebooted, then the broadband service should be restored.
This issue came about just as BT have been talking about rolling out it’s fibre optic service to the majority of it’s broadband customers.
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